I also bought this bamboo tea set which my co-worker said looked like it came from the $1 store but unfortunately I paid $13. Went in to buy my favourite earl grey cream tea. I bought 2 ounces of the peach tranquility ($15/2 oz) and beach bellini ($28/2oz) If you need a perspective how much 2 ounces are, here you go. It soothes my anxiety and is a treat for me to look forward to. Spent over $100. With our best teavana iced tea maker guide and item surveys, we’ll assist you with settling on a progressively educated choice and get an teavana iced tea maker with the advantages and features you need. Teavana: Tea for the Soul - See 11 traveler reviews, candid photos, and great deals for Seattle, WA, at Tripadvisor. As someone without a sweet tooth, it’s just sweet enough, and can be enhanced with some rock sugar if you like. I have visited this Teavanna on several occasions. I can still see it on my order history saying Ready to Ship. I'll never purchase from Teavana again. Went to a shop in the battlefield mall in Springfield. On my order tracking status it stated Ready to Ship. She said "No, I already explained that you must return it to the store, I cannot help you". Less than half a cup. Teavana, King of Prussia: See 12 unbiased reviews of Teavana, rated 3.5 of 5 on Tripadvisor and ranked #90 of 149 restaurants in King of Prussia. Once they realized my mom was still in the store they scattered. ***** Sorry … She said she could not look up my name. Seven weeks ago I placed an order using a Teavana 10%-20%-30% discount offer. When opening the box found that one of my plates was broken. We will see if they really call me back. Once I jumped down that rabbit hole, there was no stopping my tea obsession from returning with a passion. You could enjoy a taste of a readily prepared tea sweetened by beet sugar at the entrance, in a cast iron tea pot, which is a traditionally hand made Japanese tea pot; these traditional pots retain heat for a long time. Broken trust. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. I told them that I bought it in a Cleveland, OH store. Their shipping information states that if you order by 12pm, they should have it out that day. This pure matcha brand is nurtured, produced and processed for sale without the use of any harsh or unnatural substances. I myself love mixing the Jasmine Phoenix pearls http://www.teavana.com/The-Teas/Green-Teas/Jasmine-Dragon-Phoenix-Pearls-Green-Tea.axd with another flavor, like the strawberry pu-erh or any of the strawberry flavors: http://tea.teavana.com/?D=strawberry&Nty=1&N=0&Dk=0&Ntt=strawberry. The tea itself is delicious, better than any tea i’ve ever had (and I’ve tried MANY) and is far better than the teavana version that I was searching for. I explained that I lived 4+ hours away and had bought it on vacation for my wife. She told me that it didn't matter, that I would need to take it back to the store where I purchased it?!? Teavana has a consumer rating of 1.75 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. I don't believe they know the value of a good client experience. DISMAL failure for the new tumbler. Whilst surfing Teavana's website, one reviewer mentioned that he preferred the tea at another website - due to Teavana's "artificial flavor" ingredient, so I hopped over to that website and placed a test order. Teavana brings you everything you need to elevate your tea-drinking experience, including the finest teas, a variety of sweeteners, and lovely tea accessories. A free inside look at company reviews and salaries posted anonymously by employees. I found that my order was on hold, so I emailed customer service, inquiring about the delay and asking to cancel the entire order if there is a delay as I needed the items by a certain date and can purchase in-store if needed. The new tumbler DID NOT keep my tea hot as the others. Regardless of the fracturing, this is a good product in that it allows your tea leaves to expand and brew more efficiently (or so I was told...). She immediately stopped asking questions about my problem and said that I would have to take it to the store for them to see my receipt. Learn about our unique coffees and espresso drinks today. I used the Starbucks card to pay for the total of $48.95. Never shipped them. I was not paid for this review; this is my honest review of this product and company. Most times, companies only make changes to attract new customers or target markets. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! If they are true, there will be a lot of positive comments made by the customers. By the time I brought it in they said there was nothing they could do because they discontinued that set, fair enough. But find what you want then look on Amazon for a cheaper price. I'm so upset! Also you need 1.5 to 2 teaspoons for 8 ounces of water. I immediately went to their website, hoping I could contact someone through the website. 8 fl oz Filtered Water. So when I hung up, I called back and got another person who looked up my name and got all my information to send out a new tumbler - Joy! Their monthly tea samplers are a great way to keep trying new tea. And the shipping cost 20 days.That's awful. It's has an almost chemical or fake flavour to it! Never came. The teas are usually sweetened by Teavana’s Rock sugar from Belgium. The brand started as a tea company based in Atlanta, GA. They had a 50% off sale (discount at the checkout). Their contact link doesn't work. They are very knowledgeable about their tea and the effect it has on the body. The imperial grade matcha resulting is rich in powerful antioxidants and vital nutrients that enhance tea drinkers’ health while improving mental stability and focus. I have not drank or prepared it myself, but they were very pleased. I bought 2 tea sets on sale for $29.95 and when I got them they looked nothing like the picture. Not worth the hassle. . ↑About Teavana. The support rep kept hanging up on me when I told her that I forgot to put in my promotion code upon ordering. Mom decided to get a few Teavana bottles from Wal Mart so Jay, MJ, and her tried them all together! Duplicated my order without my knowledge and "robbed" me of 72 dollars. Our Story Where to Buy Office & Foodservice Tea Contact Us . Very very poor quality. Not only did they take care of me, they have great bonus discounts at the checkout. The customer service guy was totally rude and said it states on the return label that sale items are not returnable and the tea sets will be shipped back to me!. I recommend letting the tea water slightly cool before adding the tea (Just so it's not scalding), letting the tea steep for 3-5 minutes max, and using the Teavana rock sugar. A friend introduced me to Teavana a few years back, and it replaced my usual tea shop visits for a while. The tin it comes in has a twist-on lid with a seal, but it is also sealed with a pull-tab until you first open it, which … It's hard to explain but I've been drinking this tea from different stores, restaurants etc for many many years it always tastes the same. Our Teas. I ask for a supervisor and she said that I would have to wait 24-48 hours for a return call. They Teavana stores DO NOT SHIP BACK TO THEM. SEE photo of the sugar. Stay safe with our COVID-19 guide. Horrible customer service. After couple of day of no email in regards to shipment, I checked the order status online. I love this tea and all Teavana teas, but I am ranking it low because, dear lord this is a rip off. They would not honor the discount and reorder the same items because either it had expired, or because they could not pull it up. I actually did a timed test with boiling water and thermometer. This tea is a must for me, especially on days that are particularly rough. They want to help you. Teavana has a consumer rating of 1.75 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. I was asked if it was an online or store purchase. It is very unfortunate because I do like the quality and the variety of teas they offer. BREWING INSTRUCTIONS. Teavana, Atlanta: See 5 unbiased reviews of Teavana, rated 4 of 5 on Tripadvisor and ranked #1,965 of 3,937 restaurants in Atlanta. I was looking for a berry flavored one that Teavana makes. Around Mothers Day I started emailing customer service asking about when Ready to Ship would SHIP. Learn more. I asked her how could I get my points added and ahe stated I could go to any star bucks and have them added which was an inconvenience to me because I would have to go stand in line at star bucks now to have them transferred needless to say that did not happen because it has already been a long day and I did not feel like standing in line. Teavana was first mentioned on PissedConsumer on Nov 23, 2012 and since then this brand received 12 reviews.. Teavana ranks 265 of 848 in Food Manufacturers category. Teavana ranks 43rd among Tea … Ignoring emails to customer service, not honoring codes, and not being able to see an order even though it is smack dab in my history is terrible customer service. DO NOT ORDER FROM TEAVANA'S WEBSITE! Tip for consumers:DO NOT USE THIS SITE!! Just put in my first order and get excited. Good site for seeing all things tea. On December 31, 2012, Starbucks acquired Teavana in a deal with an estimated value of $620 million. Not a good company to do business with. I have lost 110lbs over the last couple years, and now I'm working to lose the last 5-10lbs to get to my final goal. So I e-mailed Teavana with the above information and never heard back from them.I love Teavana tea (even though it is quite pricey) but the joy of using my pretty, new white tumbler is completely ruined by the non-existent customer service this company provides. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Then, they shipped me the wrong shipment and they want me to pay for shipping to ship it back to them OR send it through their Teavana stores so they could ship it for free. They state that they cannot see my order because it is more than 30 days old. Teavana often had this as a sample tea, and while I’m not a huge fan of either of the individual teas alone, they blend perfectly. Once that tea arrived - I was converted instantly. Non-alcoholic. We use cookies for analytics, personalization, and ads. When you call they give you the run around and tell you there are no managers. . See more ideas about teavana, teavana recipes, tea recipes. Ratings, reviews, and information about ToLife White Tea, a Miscellaneous Blend from Teavana. I renewed my love of loose tea with an accidental purchase of a loose-leaf tin (I didn't read carefully enough), and ended up digging up my old infuser to try it out. … I do not appreciate finding worms in my tea. AWFUL COMPANY! It's not rocket science. I also paid $9.99 for expedited shipping. I recently have encountered a problem with the Teavana's teas. Disclaimer ***** I purchase all of these items with my own funds!

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