At Finest Playa Mujeres, just as all The Excellence Collection Resorts, we strive to make every stay, as close to perfection as possible and we will continue working hard in this direction, in order to have happy clients with kind words for our work.We are pleased to read that your stay was amazing from the beginning due to the exceptional service provided by our lovely staff made your getaway as perfect as possible going above and beyond to surpass your expectations and making you feel pampered all the time as a result of giving the royal treatment you deserved. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Membership login. Guests must take into consideration their home country’s specific requirements; in the case of the USA and Canada, for instance, airlines require the test to be taken no more than 72 hours prior to your scheduled departure. Report inappropriate content . We went to do a site visit for our family friendly wedding next year. The Finest Playa Mujeres is tucked up next to a white-sand beach, and features a whopping 10 pools and 13 hot tubs. In every suite you'll find an in-room hot tub, and a furnished balcony or terrace. We took a trip to the Finest at the end of November through the first part of December. We stay at the Excellence Collection often and this was our first time at the Finest. We stayed in the Excellence Club during the first week of November and it was incredible. Cookie Policy. The service is amazing and the people are so warm and wonderful. © 2014 The Excellence Collection Finest Playa Mujeres is an All Inclusive resort that lets you connect when you want and disconnect when you need to. We stayed in building 5 which is the Finest Club building and spent lots of time at the beach and at our building pool (as our friends upgraded to a swim up suite). The drinks were wonderful and all of the staff is SO accommodating with anything you need. They had indoor play areas, separate pools (with slides) for different age groups, etc. Frequently Asked Questions; New Health & Safety Protocols; Resorts. The free test is an Antigen for the USA and PCR for Canada. Covid-19 Information. Legal Our server Humberto (at the pool), Darmin (beach) and German (at the Finest Lounge) were always fantastic, incredibly polite and always attentive. Our stay here was part of long trip where we visited the bests resorts in the area such as Secrets Akumal, Barcelo riviera maya, Le … Will definitely be backMore. All that said, we’re really looking forward to coming back in July. The adults-only section of the pool was nice and the Excellence club pools and hot tubs were WONDERFUL! Dear guest,First and foremost, we would like to thank you for choosing Finest Playa Mujeres as your holiday destination for the first time and for taking the time to write and share this review with the TripAdvisor readers.We are very pleased to read that we were able to blow you away in all aspects which are taken care of. For guests who wish to have the test but whose countries do not require it, the cost is $150 usd plus tax per PCR test. Due to the hotel running at limited capacity not all restaurants were always open. The Finest Playa Mujeres is tucked up next to a white-sand beach, and features a whopping 10 pools and 13 hot tubs. Please, receive our warmest regards from The Excellence Collection. Love the staff as they are extremely attentive to your needs. Starting on January 18, 2021, for Canada and January 23, 2021, for the USA and through February 28, 2021, The Excellence Collection is providing the test for free to guests with a return flight to a country that requires the negative COVID-19 results. They take it seriously and are so accommodating to all protocols as well as everyone wearing a face shield at all times!I don't have enough amazing words to use to explain our trip to Finest PM last month. 4th time here and will continue to travel with this chain. Popular attractions Norte Beach and Dolphin Discovery are located nearby. The hotel was quiet, even with a few kids on property. Located among the stunning white powder sands and turquoise waters of Playa Mujeres, Mexico, Finest Playa Mujeres welcome and accommodate guests of all ages, including couples, mid-size groups and families. Testing is available in the mornings at the resort’s on-site medical center, before 12:00 pm noon during the week with results available by the evening; or weekends with results available on Monday. The couple planned for a beach ceremony and more, and once on-site they were happy with the delicious variety … Finest Playa Mujeres is a pristine tropical landscape nestled between the Caribbean Sea and a wildlife preserve comes. Currency USD. Special thank you to Victor at the Excellence Check In, Daniel at the Excellence bar and Sean and Damien at the Excellence Beach for such special care and amazing service. Thanks Efrain at Dommo for providing excellent customer service each morning 12/21 and 12/22! We would like to thank you for mentioning the reasons why you keep on coming back. Our server Humberto (at the pool), Darmin (beach) and German (at the Finest Lounge) were always fantastic, incredibly polite and always attentive. Covid-19 Information. 0.6 miles from Atelier Playa Mujeres. The coffee shop is always open, breakfast was limited to room service or the Market (which is the buffet, lunch was limited to the beach restaurant or the Dukes and dinner restaurants ran on a rotation, meaning you should plan out what days you would like to try which restaurant as it may be closed the day you chose to eat there. I don’t know if COVID will change the way we travel forever but I have to say the 35% capacity was pretty nice!We leave a small piece of our hearts in Mexico each time we go and this trip is the exact same. The hotel was only at 33% occupancy and it felt SO nice not to have to worry about crowds or anything. See all. Privacy Policy Finest Playa Mujeres, Cancún, Quintana Roo. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. We stayed in building 5 which is the Finest Club building and spent lots of time at the beach and at our building pool (as our friends upgraded to a swim up suite). While you're away, you can speak to us anytime - … A must do!The food was ok. Reservations are not required unless you do Hibachi which was great with our chef Gilmer. “The Excellence Collection is fully committed to guests’ safety and comfort, and our Bespoke Service continues to proactively evolve in alignment with current travel needs. Finest Playa Mujeres offers 5-star service in a deluxe setting. Finest Resort is filled with little hideaways and romantic corners. Our server Humberto (at the pool), Darmin (beach) and German (at the Finest Lounge) were always fantastic, incredibly polite and always attentive. Our family went with our 1 1/2 year old and several friends joined us. The food there is one of the best at all the restaurants on the resort. - See 1,182 traveler reviews, 1,829 candid photos, and great deals for Hotel Riu Palace Costa Mujeres at Tripadvisor. The COVID-19 test is currently available in the medical center at each of our open hotels and resorts: Excellence Playa Mujeres, Excellence Riviera Cancun, Finest Playa Mujeres, Beloved Playa Mujeres, and Excellence El Carmen. The restaurant staff rotated from restaurant to restaurant and you could tell they were overwhelmed at times since there was more people coming in throughout the days but the amount of employees did not change. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our family went with our 1 1/2 year old and several friends joined us. Due to the hotel running at limited capacity not all restaurants were always open. For the Excellence Resorts, which includes The Beloved, Excellence Playa Mujeres, and Finest Playa Mujeres. Reply. Don’t cancel your trip because of covid! This 5-star property is 1.2 mi (1.9 km) from Norte Beach and 1.4 mi (2.2 km) from Dolphin Discovery. Due to the hotel running at limited capacity not all restaurants were always open. This place goes all out on luxury extras. Please, receive our warmest regards from The Excellence Collection. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. At first we were a little hesitant with all the Covid restrictions but were pleased to find out that the hotel is running at limited capacity and has taken lots of extra steps to keep everyone safe so we went forward with the trip. Upgraded packages, additional guests, and add-ons are available for an additional cost. Frequently Asked Questions; New Health & Safety Protocols; Offers; Suites. We will pass your kind words along to him.We look forward to welcoming you back soon and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Michelle said, “We loved the modern and clean look the hotel had” . They really seem to enjoy helping us enjoy our vacation.Our room with the swim up pool was awesome! At first we were a little hesitant with all the Covid restrictions but were pleased to find out that the hotel is running at limited capacity and has taken lots of extra steps to keep everyone safe so we went forward with the trip. The COVID-19 tests will be available beginning on January 18, 2021 for Canada and January 23, 2021 for the USA. For the USA, according to official information, the test must be taken by children from 2 years old and adults; for Canada, t he test must be taken by children from 5 years old and adults and for the UK, the test must be taken by children from 11 years old and adults. The food is great, the service is SUPERB and the resort is so beautiful. As a solution to this new measure, The Excellence Collection has partnered with certified local labs to provide COVID-19 free tests for guests whose home countries require a negative result to board a return flight. Think creams, whites, light greys, highlighted by the pale blue hue of not just 1 but 10 inviting pools! This was our second stay here and my 3rd stay with the Excellence Group. 42K likes. We had them to ourselves most every time we were there. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, The Excellence Collection, Other at Finest Playa Mujeres, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Now $355 (Was $̶5̶0̶7̶) on Tripadvisor: Finest Playa Mujeres, Playa Mujeres. Finest Playa Mujeres: Outstanding vacation - See 7,997 traveller reviews, 10,375 candid photos, and great deals for Playa Mujeres, Mexico, at Tripadvisor. - See 19,394 traveller reviews, 25,479 candid photos, and great deals for Excellence Playa Mujeres at Tripadvisor. Book Finest Playa Mujeres, Playa Mujeres on Tripadvisor: See 7,946 traveller reviews, 11,056 candid photos, and great deals for Finest Playa Mujeres, ranked #3 of 16 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. The Excellence Collection is doing this as an initiative for the guests to take the COVID-19 viral test without leaving the hotel facilities. The food and service was great, as we’ve come to expect of everything in the Excellence Collection. Upgraded packages, additional guests, and add-ons are available for an additional cost. But at Finest Playa Mujeres, it's not just adults who get to indulge: Kids love our special mini-spa, where they get to enjoy their own bit of bliss with such irresistible services as sweet berry-coconut mani-pedis and calming lullaby massages. We were SO impressed with everything, it would honestly be a hard choice where to stay when we go back. Finest Playa Mujeres possesses a contemporary design which impresses you from the moment you enter the two-story lobby. Masks are optional, they sanitize your luggage as soon as it hits the door steps, hand sanitizer is available all over the place, employees were face shields so you can still see all their smiles :) The service and the staff were great as always. At first we were a little hesitant with all the Covid restrictions but were pleased to find out that the hotel is running at limited capacity and has taken lots of extra steps to keep everyone safe so we went forward with the trip. Answer 1 of 4: Https:/… For the Excellence Resorts, which includes The Beloved, Excellence Playa Mujeres, and Finest Playa Mujeres. Reservations are not required unless you do Hibachi which was great with our chef Gilmer. I’ve made a list of the specific staff we’d love to recognize who were so fabulous:Carmen at the spa | Israel the server | Andrea pool entertainment | Alejandra - spa concierge | Domingo the server | Laurencio the server | Norma the hostess | Deny the hostess | Margarito the server and Chef Nicodemo at ShojiThanks for an amazing trip and we sure can’t wait to come ‘home’ again soon. I understand not being able to offer everything in these times but I think they should let you know on the website that not everything listed is available. The free test is an Antigen for the USA and PCR for Canada. Property Location When you stay at Finest Playa Mujeres by The Excellence Collection All inclusive in Playa Mujeres, you'll be next to a golf course, within a 5-minute drive of Mujeres Beach and Playa Mujeres Golf Club. Shop and save with our best price per month chart. Answer 1 of 8: Hello, We are planning to stay at Majestic Elegance next week. Visit hotel website . This 5-star property is 1.2 mi (1.9 km) from Norte Beach and 1.4 mi (2.2 km) from Dolphin Discovery. We stayed in building 5 which is the Finest Club building and spent lots of time at the beach and at our building pool (as our friends upgraded to a swim up suite). Room service was hit and miss this time, I'm assuming also due to limited staff, although a few days with was great and last time we stayed it was amazing. All our restaurant servers and hostesses were all great and very nice as well. With more people now traveling, it may be time to also increase staffing. Dear Phillip,First of all, we would like to thank you for choosing Finest Playa Mujeres as your vacation destination and for taking the time to share this review with other travelers.We are very glad to hear from you that we are able to meet your expectations in all the areas, which are taken care of, and you enjoyed your stay with us mainly due to the outstanding service provided by Gabriel who went out of his way to make you feel extra pampered. We will pass your kind words along to the entire team.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. 7,976 reviews. Atelier Playa Mujeres: covid - See 964 traveler reviews, 2,150 candid photos, and great deals for Atelier Playa Mujeres at Tripadvisor. Aesthetic simplicity flows throughout the rows of sparkling pools, above-the-curve inclusions, and all-suite accommodations at this resort for all ages. We also discovered that they had a great kids section at the back of the resort which we didn't know about and our kid loved it. This was our second stay here and my 3rd stay with the Excellence Group. Popular attractions Norte Beach and Dolphin Discovery are located nearby. At the spa, the staff washed their hands before and during the treatments. Together with their Destify agent, Brittany, they chose the Finest Playa Mujeres resort in Mexico. In the case of US citizens that would like to take the PCR test as an additional option to the Antigen test, The Excellence Collection will bear part of the cost. Hotel Riu Palace Costa Mujeres: A Great (covid) getaway! Book a vacation package to Finest Playa Mujeres by The Excellence Collection in Cancun. Property Location When you stay at Finest Playa Mujeres by The Excellence Collection All inclusive in Playa Mujeres, you'll be next to a golf course, within a 5-minute drive of Mujeres Beach and Playa Mujeres Golf Club. With this said, Finest Playa Mujeres will provide free COVID-19 tests for guests whose home countries require a negative result upon arrival. The free test is an Antigen for the USA and PCR for Canada. All our restaurant servers and hostesses were all great and very nice as well. Masks are optional, they sanitize your luggage as soon as it hits the door steps, hand sanitizer is available all over the place, employees were face shields so you can still see all their smiles :) The service and the staff were great as always. This place goes all out on luxury extras. This option is available indefinitely. Enjoy free breakfast, free WiFi, and free parking. On the day of the wedding, the couple utilized multiple venues throughout the resort, contributing to an all-around wholesome experience. Answer 1 of 4: Hello, We are planning to stay at Majestic Elegance next week. In the interest of wasting as little time as possible. The service will be available in all the properties of The Excellence Collection if this requirement still exists at the time of reopening. See 7,991 traveler reviews, 11,088 candid photos, and great deals for Finest Playa Mujeres, ranked #3 of 16 hotels in Playa Mujeres and rated 4.5 of 5 at Tripadvisor. The Excellence Collection is a resort group specialized in hotel management. Please, receive our warmest regards from The Excellence Collection. Free Wifi . Ask Margaret T about Finest Playa Mujeres. All our restaurant servers and hostesses were all great and very nice as well. Definitely worth getting. Rooms and grounds were always clean. Show Map. Overall the restaurant food was good. Dear Anthony,First and foremost, we would like to thank you for choosing Finest Playa Mujeres as your holiday destination for the first time and for taking the time to write and share this review with the TripAdvisor readers.We are very pleased to read that you have chosen Finest Playa Mujeres as your wedding venue. A Finest Playa Mujeres experience is always friendly, warm, exclusive, and highly immersive for all ages, and we are fully prepared to inspire and unlock a whole new world of luxury and superior service for the Caribbean luxury vacation you crave, with every detail perfectly curated to exceed expectations for driven guests from all over the world. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. We took a trip to the Finest at the end of November through the first part of December. In the interest of wasting as little time as possible. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. Finest Playa Mujeres is an All Inclusive resort that lets you connect when you want and disconnect when you need to. The company’s three product lines include: Excellence Resorts with all inclusive luxury for adults only, Beloved Hotels with all inclusive boutique properties for couples-only, and the contemporary Finest Resorts with all inclusive amenities for adults only and for families. The entry-level Finest Playa Mujeres wedding package becomes complimentary when you reserve a Finest Club Junior Suite Ocean View category or higher for a minimum 7-night stay, or a bridal party with 5 rooms of any category for a minimum of 7 nights each. Finest Playa Mujeres: March 23 – June 11, 2020; Excellence Playa Mujeres: March 23 – June 11, 2020 ... We feel it is important to assure you that no cases of COVID-19 have been found in any of our properties, and of course we will remain vigilant and at the service of our guests in the months to come. Some restaurants and bars were closed the whole 6 days we were there, some were only going to be open 1 night of our stay. Finest Punta Cana. Overall the restaurant food was good. The coffee shop is always open, breakfast was limited to room service or the Market (which is the buffet, lunch was limited to the beach restaurant or the Dukes and dinner restaurants ran on a rotation, meaning you should plan out what days you would like to try which restaurant as it may be closed the day you chose to eat there. Resorts in Playa Mujeres. Delicious food served, amusing entertainment, and above all the exceptional service provided by our lovely staff made your getaway wonderful.We can assure you that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards, and they will work on it accordingly in order to deliver the service expected by our guests on the highest level, ensuring your satisfaction.We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service.

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